About Our Client Care Team
 

With a calm and caring presence, Harshini is often the first warm voice you’ll hear or friendly face you’ll see when reaching out to Winnicott Psychology Clinic. As our Client Care Leader, she plays an essential role in supporting both our clients and clinicians—ensuring that every part of the client experience, from first contact to follow-up, is handled with kindness, clarity, and care.

Bringing a strong background in client services and administration, Harshini combines practical know-how with genuine empathy. She understands that seeking support can sometimes feel overwhelming, and is here to make the process as smooth and stress-free as possible. Whether it’s helping you find the right psychologist, explaining our referral process, discussing availability, or navigating appointment changes, Harshini is always ready to help with warmth and professionalism.

In addition to day-to-day client support, Harshini also assists with coordinating clinician schedules, managing waitlists, and keeping the clinic running seamlessly behind the scenes. Known for her attention to detail and naturally approachable nature, Harshini is a key part of what makes our clinic feel so welcoming and well-organised.

She is passionate about creating a safe, inclusive, and respectful experience for everyone who reaches out—whether it’s your first time contacting a psychologist or you’ve been with us for years.