without leaving your home
WHAT THIS MEANS FOR YOU:
You can now continue your treatment with your psychologist from your sofa at home.
All appointments with your psychologist are now being conducted via secure telehealth video conferencing.
WHAT DO I NEED TO DO?
Your psychologist will send you an email link prior to your session.
Simply click the link that we send you. That’s it! Its that simple.
You can have this telehealth conference on any smartphone, iPad or computer.
WHAT IF I AM UNSURE?
If video conferencing is not for you, you are also able to have a phone consultation with your psychologist if you would prefer.
Please let us know at the time that you book your appointment so that we can arrange this.
Alternately, you can give telehealth a go, and switch to a phone consultation part way through if you'd prefer.
CAN I DO TELEHEALTH IF I AM FUNDED BY WORKCOVER, TAC, VOCAT, DVA, VACU, MEDICARE?
Your sessions remain funded if you are on WorkCover, TAC,DVA or VOCAT.
If your sessions are funded by Medicare under a Mental Health Care Plan, these telehealth sessions will now be bulk billed to you for the period of the coronavirus crisis.
WILL I BE CHARGED A GAP-PAYMENT DURING THE CORONAVIRUS CRISIS?
No you will not.
Where previously you may have had to pay a gap to see your psychologist TAC, WorkCover, VOCAT, DVA, MHCP, you can now access that same psychologist without an out of pocket cost for telehealth sessions.
We want you to be able to continue your treatment even amid this time of financial uncertainty and stress.
WILL MY TREATMENT SESSION BE LESS EFFECTIVE VIA TELEHEALTH CONFERENCING?
Your psychologists are conducting sessions via telehealth. They are very pleased with how minimally disruptive the new medium has been on treatment.
Clients are reporting their delight at how simple the process is, how effective treatment remains, and how convenient is to have their session from home – no having to get a babysitter, traffic jams or stress finding a car park.
Clients and psychologists are reporting the same fantastic results for treatment sessions utilising Eye Movement Desensitisation and Reprocessing (EMDR) during telehealth as with face to face treatment.
We are confident that there is no reduced effectiveness for EMDR via telehealth video conferencing.